Privacy Policy

Last Updated: January 31, 2025

Thank you for choosing SparkShield (“we”, “us”, or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard any data when you use our security software suite (“Service”). By accessing or using our Service, you agree to the practices described in this Privacy Policy.

    1.    Our Commitment to Privacy

At SparkShield, we design our products with security and privacy in mind. We strictly adhere to best practices under applicable data protection laws, including the General Data Protection Regulation (GDPR), as well as any other privacy-related legislation. Our philosophy is simple: we do not store any identifiable user data.

    2.    Information We Do (and Do Not) Collect

a. No Identifiable Personal Data

    •    No Storage of Personal Data: Our security software suite is engineered to operate without collecting or storing any personal data that can directly identify you. We do not collect names, email addresses, physical addresses, phone numbers, or any other similar identifiers.

    •    Anonymous Usage Data: In some cases, we may collect technical and usage information that is completely anonymized and aggregated. This data is used solely to help us improve the performance and security of our products. It is not linked to any individual.

b. Data from Optional Services

    •    Optional Feedback or Support: If you choose to contact us for support, submit feedback, or participate in surveys, the information you provide will be used solely for addressing your inquiry or improving our services. Such data is not merged with any technical or usage data collected by our software.

    3.    How We Use Collected Data

Given our commitment to minimal data collection, any data we do receive is used solely for the following purposes:

    •    Improving our Services: Anonymous and aggregated data helps us diagnose issues, understand usage patterns, and enhance our security features.

    •    Providing Customer Support: When you contact us directly, we use the information provided only to address your inquiries or resolve issues.

    •    Compliance: In rare cases where data is required to comply with legal obligations or regulatory requirements, we will only process the minimum necessary information.

    4.    Data Retention

Since we do not store any identifiable personal data by design, there is no risk of retention of such data. Any temporary or session-based information processed during your use of our Service is promptly cleared and not archived in a manner that could later identify you.

    5.    Data Security

We implement state-of-the-art security measures to protect any data processed by our systems, including but not limited to:

    •    Encryption: Data is encrypted during transmission and while at rest where applicable.

    •    Access Controls: Strict internal policies and access controls ensure that only authorized personnel can access our systems.

    •    Regular Audits: We routinely review and update our security protocols to address emerging threats and vulnerabilities.

    6.    Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These cookies are designed to be non-invasive and do not collect any personal information. You can control or disable cookies through your browser settings; however, some parts of our website may not function properly if cookies are disabled.

    7.    Third-Party Services

We may integrate with third-party services (such as analytics providers) that adhere to similar privacy and data protection standards. These services are only used in an aggregated and anonymized manner to improve our Service. We do not permit any third party to access identifiable user data through these integrations.

    8.    Your Rights

Even though we do not collect identifiable personal data, we are committed to ensuring your rights are respected. Depending on your jurisdiction, you may have the right to:

    •    Access: Inquire about any data that might be indirectly linked to you (in aggregated form).

    •    Rectification: Request corrections if any inaccuracies are identified in the non-identifiable data we process.

    •    Erasure: Ask for the deletion of any data provided through direct interactions, such as customer support.

To exercise any of these rights, please contact us using the details provided in Section 10 below.

    9.    Compliance with Privacy Legislation

We continuously monitor and comply with all relevant privacy regulations, including but not limited to the GDPR, the California Consumer Privacy Act (CCPA), and other applicable laws. Our practices are regularly reviewed to ensure compliance with the highest privacy and security standards.

    10.    Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

SparkShield

Email: techsupport@sparkshield.it.com

    11.    Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review our Privacy Policy periodically to stay informed about our practices.

By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for trusting SparkShield with your security needs.

This Privacy Policy is provided for informational purposes only and does not constitute legal advice. For specific legal guidance, please consult with a qualified attorney.